Work studies / Year 10 / Skills for learning and work / Work skills

Curriculum content descriptions

Select and use appropriate protocols for communication in workplace contexts (ACWSCL026)

Elaborations
  • recognising and evaluating the effectiveness of day-to-day workplace communications
  • evaluating the effectiveness of different ways of presenting and communicating information and ideas
  • adhering to confidentiality protocols in work contexts
  • using appropriate language, tone and non-verbal behaviours in workplaces including cross-cultural contexts
ScOT terms

Workplace communication,  Confidentiality

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