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Italian / Year 9 and 10 / Communicating / Socialising
Curriculum content descriptions
Participate in spoken or written transactions to obtain goods and services, including expressing views on quality and making complaints and recommendations
[Key concepts: negotiation, value; Key processes: interacting, persuading, complaining]
(ACLITC079)
Elaborations
- participating in face-to-face interactions with peers to persuade them to purchase items such as tickets, games or clothing, for example, Questa giacca è la più elegante di tutte; ma questa costa meno, pur essendo di un bel tessuto
- exchanging a purchased item, for example, Mi dispiace, ma non funziona bene, c’è un difetto … Vorrei cambiarlo/a
- negotiating over price, for example, Costa un po’ troppo, mi può fare uno sconto? È se ne compro due paia?
General capabilities
ScOT terms
Negotiation, Persuasion, Financial transactions, Italian language