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Lost bag: hotel reception [Japanese] [Windows version]

Learning objects Lost bag: hotel reception [Japanese] [Windows version]

TLF ID L1263

Arrive at a Japanese hotel. Decide what to do when your luggage goes missing. Watch another traveller talk with a receptionist at the front desk. Notice how the hotel clerk reacts to phrases, tone of voice, gestures and facial expressions. Choose the most culturally appropriate way of asking for help. Use a polite greeting, establish your identity and explain the problem. This learning object is one in a series of two objects.

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Educational details

Key learning objectives
  • Students use speech acts to interact with Japanese people in a culturally appropriate way, including greetings.
  • Students recognise and use correct language to negotiate and question.
Educational value
  • Helps students to compare effective communication styles in Japanese with their own culture.
  • Provides opportunities to practise applying functional language such as requesting assistance and asking for information.
  • Demonstrates emotive language.
Year level

9; 10

TopicsConversations; Cultural contexts; Customer service; Factual recounts; Intonation; Japanese language; Kanji; Lost property; Machinery; Nonverbal communication; Resorts; Vocabularies
Learning area
  • languages other than english
Strand
  • Languages other than english/Oral interaction
  • Languages other than english/Reading and responding
  • Languages other than english/Understanding culture
  • Languages other than english/Writing
Concept
  • Languages other than english/People
  • Languages other than english/Negotiation
  • Languages other than english/Speaking
  • Languages other than english/Questions
  • Languages other than english/Recount
  • Languages other than english/Conversation
  • Languages other than english/Cultural context
  • Languages other than english/Body language
  • Languages other than english/Characters
  • Languages other than english/Interactions
  • Languages other than english/Intonation
  • Languages other than english/Japanese
Skill
  • Analysis;
  • Application;
  • Comprehension;
  • Knowledge
Student activity
  • Interactives;
  • Analysis;
  • Modelling
Learning design
  • Experiential learning;
  • Independent learning;
  • Problem solving;
  • Visual learning

Other details

Contributors
  • Technical implementer
  • Script writer
  • Name: Russell Darnley
  • Organisation: Asian Field Study Centres Pty Ltd
  • Address: Rozelle NSW 2039 Australia
  • URL: http://www.asiastudy.com/
  • Script writer
  • Name: Tracey Ann Jones
  • Organisation: insomnia communications
  • Address: Claremont WA 6010 Australia
  • URL: http://www.insomcom.com/
  • Subject matter expert
  • Publisher
  • Date of contribution: 09 Oct 2013
  • Organisation: Education Services Australia
  • Address: Melbourne VIC 3000 Australia
  • URL: http://www.esa.edu.au/
Access profile
  • Colour independence
  • Device independence
Learning resource type
  • Interactive Resource
Browsers
  • Microsoft Internet Explorer - minimum version: 8.0 (MS-Windows) - maximum version: 9.0 (MS Windows)
  • Firefox - minimum version: (MS-Windows)
  • Safari - minimum version: 5.1 (Mac OS)
Operating systems
  • MacOS - minimum version: 10.6
  • MS-Windows - minimum version: XP - maximum version: 7
Platform requirements
  • Microsoft East Asian language fonts must be installed on the user's computer for correct operation of this content. For installation notes, refer to Microsoft Windows 'Help'.
Rights
  • © Education Services Australia Ltd, 2013, except where indicated under Acknowledgements.