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Learning objects Fish shop: quality or quantity

TLF ID L769

Serve two customers in a pet fish shop. Notice that one customer prefers a small number of high quality items, and the other customer wants to breed a large number of fish. Look closely at items to check their costs and suitability for each order. Select items to suit the customer's budget and needs, while also making a profit for the shopkeeper. Choose items such as fish, food, plants, aquarium, filter and ornaments. Check the customer's satisfaction and profit outcome. This learning object is one in a series of two objects.



Educational details

Key learning objectives
  • Students identify items that suit customer and business requirements.
  • Students recognise and anticipate the consequences of decisions and actions.
  • Students reflect on decisions and processes in order to improve business outcomes.
Educational value
  • Introduces customer service and profitability in retail business.
  • States unit costs and profit margins for a range of products and calculates trading profit for a retail order.
  • Demonstrates the business consequences of financial decisions.
  • Tracks expenditure, budget remaining and time spent on task.
  • Includes an option to print a summary of business outcomes.
Year level

6; 7; 8; 9

Learning area
  • studies of society and environment
Strand
  • Studies of society and environment/Resources
Concept
  • Studies of society and environment/Economics
  • Studies of society and environment/Commerce
  • Studies of society and environment/Needs and wants
  • Studies of society and environment/Resources
Skill
  • Analysis;
  • Application;
  • Comprehension;
  • Knowledge
Student activity
  • Interactives;
  • Analysis;
  • Modelling
Learning design
  • Experiential learning;
  • Independent learning;
  • Problem solving;
  • Visual learning;
  • Auditory learning

Other details

Contributors
  • Technical implementer
  • Technical implementer
  • Script writer
  • Name: Paige Gibbs
  • Address: Balmain NSW 2041 Australia
  • Publisher
  • Date of contribution: 20 Sep 2013
  • Organisation: Education Services Australia
  • Address: Melbourne VIC 3000 Australia
  • URL: http://www.esa.edu.au/
Access profile
  • Colour independence
  • Device independence
  • Hearing independence
Learning resource type
  • Interactive Resource
Browsers
  • Microsoft Internet Explorer - minimum version: 8.0 (MS-Windows) - maximum version: 9.0 (MS-Windows)
  • Firefox - minimum version: (MS-Windows)
  • Safari - minimum version: 5.1 (MacOS)
Operating systems
  • MacOS - minimum version: 10.6
  • MS-Windows - minimum version: XP - maximum version: 7
Rights
  • © Education Services Australia Ltd, 2013, except where indicated under Acknowledgements.