TLF ID L9868
Arrive at a German hotel. Decide what to do when your luggage goes missing. Watch another traveller talk with a receptionist at the front desk. Notice how the hotel clerk reacts to phrases, tone of voice, gestures and facial expressions. Choose the most culturally appropriate way of asking for help. Use a polite greeting, establish your identity and explain the problem. This learning object is one in a series of two objects.