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Teacher guide A statewide case-management approach to improving literacy and numeracy skills

TLF ID S7022

This teacher resource describes how the Western Australian Department of Education used the case-management strategy in its National Partnership for Literacy and Numeracy project (NPLN) schools. The strategy addressed students' learning needs via differentiated curriculum and raised expectations of student performance. The resource is presented in eight sections: Summary; Target student group; Method; Results; Lessons learned; Next steps; Further reading and links; and Contacts. It also includes a case study of the case-management approach in a Perth primary school.

Educational details

Educational value
  • This is a useful resource for schools concerned about students who are not attaining the English and mathematics achievement standards and interested in implementing the case-management approach. As described in the resource, an important part of the strategy used by Western Australian NPLN schools was the adoption of a whole-school collaborative approach to ensuring that the literacy and numeracy learning needs of all students were identified, monitored and met. The strategy laid the foundation for successful curriculum differentiation and improved student achievement.
  • The resource is particularly useful in identifying the conditions under which the case-management approach can be sustained without additional funding. These include a pedagogy of differentiation and entitlement in the school's approach to teaching and learning; teachers working collaboratively in teams with coaches or mentors; evidence-based planning at the whole-school level; and a willingness by school leaders to formalise structures for collaborative planning and discussion through, for example, restructuring timetables for duties other than teaching.
Year level

F; 1; 2; 3; 4; 5; 6; 7

Learning area
  • English;
  • Mathematics
  • English/Language
  • English/Literacy
  • English/Literature
  • Mathematics/Measurement and geometry
  • Mathematics/Number and algebra
  • Mathematics/Statistics and probability

    Other details

    • Publisher
    • Date of contribution: 2014-04-04
    • Name: Education Services Australia
    • Organisation: Education Services Australia
    • Address: AUSTRALIA
    • URL:
    • Copyright holder
    • Date of contribution: 2014-04-04
    • Name: Commonwealth of Australia
    • Organisation: Commonwealth of Australia
    • Address: AUSTRALIA
    • URL:
    Metadata contributors
    • Resource metadata contributed by
    • Name: Education Services Australia
    • Organisation: Education Services Australia
    • Address: AUSTRALIA
    • URL:
    Access profile
    • Generic
    Learning resource type
    • Teacher guide
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    • Safari - minimum version: 6.0 (MacOS)
    • Adobe Reader - minimum version: 7.6.9
    Operating systems
    • ms-windows - minimum version: 7
    • macos - minimum version: OSX v8
    • © 2014 Commonwealth of Australia, unless otherwise indicated. This material is provided under a Creative Commons Attribution-Share Alike licence (CC BY-SA 3.0 AU) unless otherwise indicated. You may distribute, remix and build upon this material, provided that you include the acknowledgement '© Commonwealth of Australia 2014' and license under the same terms any new creations you have based on the material.