Refine by topic
Related topic
Unfortunately there are no resources matching your
search criteria. Try broadening your search criteria
or enter a different word or phrase.
Participate in spoken or written transactions to obtain goods and services, including expressing views on quality and making complaints and recommendations
[Key concepts: negotiation, value; Key processes: interacting, persuading, complaining]
(ACLITC079)Negotiation, Persuasion, Financial transactions, Italian language